Topic: ETC statement PDF CSV download

Guide 6 of 135

ETC Statement PDF & CSV Export Guide

Last reviewed: May 17, 2026Edited against official Japan ETC sources

ETC statements should be saved in both PDF and CSV formats. PDF serves as human-readable proof for expense reimbursement, while CSV is ideal for importing into accounting software and performing aggregate analysis. The ETC Toll Inquiry Service allows both formats, but credit-type cards retain only 15 months and corporate cards only 62 days of history, making regular downloads essential. JTR offers daily email delivery to reduce manual workload.

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Why this matters

The PDF-vs-CSV decision for Japan ETC statements is not a format trivia question — it directly affects your reimbursement, accounting import, and audit workflows. PDF for "attach this to the expense claim," CSV for "import this into the accounting system," both together for "no more month-end backlog." Japanese accounting teams routinely ask for both: the PDF as the document of record and the CSV for analysis. Submitting one without the other often triggers a rework request. JTR ships PDF + CSV inside the same email specifically to eliminate that friction.

Standard ETC Download Flow

4 steps to retrieve PDF/CSV from ETC query service

1
Login
Access ETC query portal with card credentials
2
Select Period & Card
Choose target month and card number
3
Pick Format
Download usage certificate PDF or detail CSV
4
Save & Organize
Name file, import to accounting software or archive

JTR is not the official system. See official sources for exact specifications.

PDF vs CSV: Format Use Cases

Choose the right format for documentation vs. data processing

FeaturePDF (Certificate)CSV (Detail Data)

Expense / Audit Proof
Human-readable official format
Raw data, not ideal for proof
Accounting Import
Manual entry required
Auto-import ready
Dept / Vehicle Analysis
Manual tabulation
Instant pivot & analysis
Archive / Print
Layout preserved, print-ready
Requires reformatting
JTR Daily Delivery
Auto-received daily
Auto-received daily

Comparison details may change. Always verify with official sources.

Which Download Method Should You Use?

Optimal route based on card count and workload

How many ETC cards do you manage?

Branch 1
1–2 cards, monthly pull is fine
Manual download from ETC query service
Action: Month-end: grab PDF/CSV, save to folder
Branch 2
3+ cards, or worried about forgetting
JTR daily email delivery
Action: Auto-accumulates in inbox, zero monthly tasks
Branch 3
Corporate card (62-day limit)
Required: JTR daily delivery
Action: Auto-fetch before expiry, prevent proof loss
Branch 4
Accounting staff collects multi-dept cards
JTR bulk delivery
Action: Receive pre-sorted files by card & period

Actual handling varies by road, operator, and situation. Always follow official guidance.

Official Sources for ETC Statement Retrieval

Map of organizations and their respective roles

ETC Query Service
Statement lookup, PDF/CSV download portal
Credit 15 mo, Corporate 62 days
NEXCO East/Central/West
Highway operators, toll tables & discounts
Fare search, mileage programs
Card Issuers
ETC card issue/reissue, credit limit management
Card contract, billing statements
Japan Toll Receipts (JTR)
Independent service: daily email delivery of PDF/CSV
Automation beyond official portal

JTR is an independent service, not affiliated with the official organizations listed. Article content summarizes and organizes official information.

Who this page is for

Drivers who manually download PDF and CSV statements every month
Accounting staff collecting and organizing statements from multiple cards
Sole proprietors importing CSV into accounting software
Corporations seeking systematic proof-of-use storage for tax filing and audits

How the official system works

The official ETC inquiry service exports two formats. [PDF — usage certificate] A formatted document containing date, entry IC, exit IC, toll amount, applied discounts, and plate info. Treated as a receipt-equivalent for reimbursement and tax-filing support. [CSV — usage statement] The same data in tabular form, designed for spreadsheet tools (Google Sheets, Numbers) and accounting software (freee, MoneyForward, Yayoi, Xero, etc.). CSV is often assumed to require Excel — it does not. Any spreadsheet or accounting tool can read it.

JTR is not the official ETC inquiry service, NEXCO, or a toll operator. It is an independent report-delivery platform.

Common user problems

The real questions and frustrations behind this search

CSV opens with garbled characters in Excel.

UTF-8-without-BOM CSV on a Shift_JIS Excel install can show mojibake. Open in Google Sheets, or use Excel's "Get Data → From Text" import and specify UTF-8 encoding.

I only saved PDFs and now cannot aggregate.

CSV is needed for bulk import into accounting tools. JTR always delivers PDF + CSV together so you never run into this gap.

Multi-month aggregation is manual every time.

JTR lets you set a date range and per-card targets in the delivery config so multi-month reports arrive automatically.

I need separate PDF / CSV per vehicle.

JTR supports per-card and per-vehicle-nickname delivery routing.

Accounting wants the CSV sent directly to them.

Business Suite supports per-card recipient routing with explicit CCs to accounting.

Can the PDF be edited after the fact?

No — the PDF is the official ETC inquiry service's generated document. That originality is what makes it acceptable as a reimbursement supporting record.

How Japan Toll Receipts helps

Every JTR email contains both PDF and CSV. Documents for reimbursement, data for accounting — same email, no extra steps.

PDF + CSV bundled in a single email
CSV in UTF-8; Shift_JIS-friendly variants available if needed
Compatible with Google Sheets, Numbers, freee, MoneyForward, Yayoi and similar tools
Configurable date range and per-card filtering
Per-vehicle aggregation when nicknames are registered
Pass-through architecture — live MEISAI data not permanently stored

Note: JTR surfaces "needs review" items and helps organize records — it does not confirm tax, legal, audit, or fraud judgments.

Step by step

Log in to ETC Toll Inquiry Service

Access the official ETC Toll Inquiry Service and sign in with your registered ID and password. Pre-registration is required to download statements.

Select target card and date range

Choose the ETC card you want and specify the usage period. Corporate cards typically allow 62 days; standard cards allow 15 months of inquiry.

Download usage certificate in PDF format

Download the usage certificate or statement as a PDF. PDF is easy to store and attach as documentation for expense reimbursement and record-keeping.

Download usage detail data in CSV format

Download the same period's detail data in CSV. CSV is convenient for import into spreadsheets or accounting systems, and for aggregation and analysis tasks.

Organize and save with clear filenames

Rename downloaded PDFs and CSVs with descriptive names like '2026-05_ETC_Card1234.pdf', and save them in a structured folder hierarchy.

Set up JTR automatic delivery

To eliminate manual download effort, use JTR's daily email delivery: both PDF and CSV arrive regularly by email, preventing missed records.

PDF + CSV

PDF is suited for usage certificates in expense reimbursement and audit responses, while CSV is optimal for accounting-system imports and department- or vehicle-level analysis. Using both formats together streamlines proof management and data processing.

Automated email delivery

JTR's daily email delivery sends users the latest statements in PDF and CSV each day. Because files accumulate automatically in the inbox, there is no need to batch-download at month-end, and no risk of missing records.

Related JTR features that support this guide

Availability depends on plan and security role.

How JTR Works

Pass-through architecture and MEISAI integration explained.

Learn more

Daily Reports (Premium)

Yesterday's ETC trips delivered as PDF + CSV every morning.

Learn more

Reimbursement Reports

Reviewer-ready PDFs structured for expense workflows.

Learn more

Business Suite

Unlimited cards, per-department routing, and a manager review queue.

Learn more

Authorized Vehicle Monitoring

Daily comparison against your registered vehicle list surfaces "needs review" items.

Learn more

All Features

The complete JTR feature catalog by category.

Learn more

Use cases

Accounting staff member

Downloads CSV to aggregate tolls by card, date, and department, while storing PDFs as proof in an organized archive folder.

Driver with frequent business trips

Downloads PDF usage certificates for work-related tolls and attaches them to the expense reimbursement system, streamlining company reporting.

JTR daily-delivery user

Receives PDF and CSV by email every day, eliminating download oversight; the inbox itself serves as an archive of toll records.

Month-end closing team

Cross-checks JTR delivery data against the official portal to confirm no delays or gaps, then finalizes expense processing within deadline.

Frequently asked questions

Should I download PDF or CSV?

Download both if possible. PDF serves as proof documentation, while CSV is suited for accounting-system imports and aggregation tasks.

How far back can I retrieve past statements?

According to the official portal, standard ETC credit and Personal Cards retain 15 months; ETC corporate cards retain 62 days of inquiry history.

Can JTR email both PDF and CSV?

Yes. JTR can deliver available records in both PDF and CSV formats by email, based on user settings. Details are available during the free trial.

Can CSV data be used for expense reimbursement?

It depends on company policy. Many organizations require both PDF proof and CSV aggregation data, so preparing both formats is advisable.

Can these records be used for tax filing?

Follow official guidance and your tax advisor's instructions for tax matters. JTR supports record organization but does not guarantee tax compliance.

References

ETC Inquiry Service (Official)— Official portal for ETC usage statements and PDF certificates
ETC Inquiry Service — Operation Guide— Step-by-step instructions for statements and certificates
National Tax Agency — Qualified Invoice System— Official guidance on Japan's invoice-system requirements

Official information may change. Always verify with the current official source.