The People Behind Japan Toll Receipts
Since 2013, our team has been dedicated to serving the international community in Japan with reliable ETC card services, transparent pricing, and exceptional customer support.
12+
Years in Business
10+
Team Members
15+
Military Bases Served
17,000+
Customers Served
Meet the Early Access
FOUNDER & CEOAdam Jones
アダム・ジョーンズ
Founder & CEO
Visionary and technical lead behind JapanETCcard.com (2013) and JapanTollReceipts.jp (2026).
Adam founded JapanETCcard.com in 2013 to make Japan's ETC and expressway system fair, transparent, and accessible for foreign residents, military families, diplomats, and international businesses. The service has grown into a nationwide operation trusted by more than 17,000 customers.
In 2026 he launched JapanTollReceipts.jp to remove the monthly burden of collecting toll receipts — for foreigners and Japanese drivers alike. Backed by a strong technical and AI-development background, Adam personally leads the architecture, automation, and security behind the platform.
Founded JapanETCcard.com
2013
17,000+ international customers served
2013–present
Founded JapanTollReceipts.jp
2026
Technical & AI development lead
ongoing
Leadership Team
Our leadership brings decades of combined experience in technology, military operations, and customer service.
SALES DIRECTORRonald Jones
ロナルド ジョーンズ
Sales Director
Brings 24 years of IT and leadership experience from his distinguished career as a U.S. Navy Chief. Oversees day-to-day operations, technology, and customer service.
BRANCH MANAGERGenichi Hirayama
平山 源一
Branch Manager
Drives new projects, research initiatives, and innovation. Leads regional expansion and logistics across Japan.
SALES ASSOCIATENaoko Urashima
浦島 直子
Sales Associate
The heart of customer operations. Handles client requests, ETC installations, shipping, and toll receipt processing.
Our AI Team
Our AI Operations team works around the clock to verify thousands of vehicle documents with precision and accuracy. Each team member brings unique expertise to ensure every customer's documentation is thoroughly reviewed and validated.
DIRECTORSora
ソラDirector of AI Operations
Sora oversees the full Japan Toll Receipts pipeline — from secure MEISAI sign-in, to trip retrieval, to bilingual toll-receipt formatting, to the PDF + CSV that lands in customer inboxes. She coordinates the analyst team and gives the final go-ahead on every report before it ships.
QA LEADRin
リンHead of Quality Assurance
Rin cross-checks every toll receipt against its MEISAI source before the report is sent. She catches mismatched interchange names, missing trips, and edge-case anomalies — and routes anything that needs a human look to the right person instead of guessing.
AI ANALYSTYuki
ユキSenior Analyst
Data extraction lead
Yuki handles the secure connection to ETC利用照会サービス (MEISAI), registers each ETC card to the inquiry service, and pulls trip history on a daily, weekly, or on-demand schedule. She works in pass-through mode — nothing she touches is permanently stored.
AI ANALYSTHana
ハナSenior Analyst
Document interpretation
Specializes in Gemini
Hana turns raw MEISAI rows into clean bilingual toll receipts. She maps thousands of interchange codes to their proper Japanese and English names, identifies the correct operator (NEXCO East / Central / West, Shutoko, Hanshin, JB Honshi), and resolves cash-lane and ETC-X edge cases before delivery.
AI ANALYSTAoi
アオイSenior Analyst
Accuracy & QA lead
Specializes in Claude
Aoi watches each trip against the customer’s Authorized Vehicle List and Family Vehicle List. When a card is used outside the registered vehicles, when a plate type or last-4 doesn’t match, or when a trip falls outside the customer’s normal pattern, he surfaces it in the next daily report as needs review — never as confirmed misuse.
Founder’s Message
Why JapanTollReceipts.jp Was Created
Adam Jones · Founder & CEO
From delayed ETC billing to automated toll receipts, MEISAI visibility, and fleet compliance tools for Japan’s ETC-only future — read the founder’s message on why JapanTollReceipts.jp exists.
Join Our Team
Our team is a blend of experienced professionals and AI specialists working together to deliver the best ETC card service in Japan. Every role at JapanETCcard contributes to serving our 17,000+ customers.
Contact Us About OpportunitiesGet in Touch
We're here to help with all your ETC card needs
Phone
046-874-7156
Mon-Fri 9:00-17:00
Closed on holidays
support@japantollreceipts.jp
Japanese support
support@japantollreceipts.jp
English support
We respond within 24 hours
Location
Yokosuka, Japan
Near Yokosuka Naval Base