As required under the Act on Specified Commercial Transactions (特定商取引法), we provide the following information.
1. Public Corporate Facts
Certified as of 2026-05-14Contact & Business Hours
Contact
- Phone: 046-874-7156
- International: (+81) 46-874-7156
- Email: support@japantollreceipts.jp
Business Hours
- Monday-Friday: 9:00 AM - 5:00 PM (JST)
- Closed: Saturdays, Sundays & Japanese Holidays
2. Service Description
Automated toll report setup, scheduling, and email delivery support for authorized MEISAI toll report information.
- ▸ Automated ETC toll report retrieval, organization, and email delivery
- ▸ Online account management (report history, schedule settings)
- ▸ Daily, weekly, monthly, and one-time automated report delivery
- ▸ PDF/CSV report organization (where available)
- ▸ Bilingual (Japanese/English) report formatting
3. Sales Price
| Free Weekly Plan | ¥0 / month | No credit card required |
| Personal Daily Plus (per tracked ETC card) | ¥300 first + ¥250 each | Up to 10 cards · before tax · +10% tax |
| Organization (Business / Government) | From ¥1,980/mo (5 cards incl.) | +¥250 (6–500), +¥200 (501+) · up to 60,000 · before tax |
All prices displayed in Japanese Yen (¥). Service fees are for report automation only and are not toll payments. Tax handling will be clarified after accounting review.
4. Additional Fees
- ▸ Internet access, email receiving costs, mobile data charges, and other communication fees are the customer's responsibility.
- ▸ If payment processor fees are passed to the customer, they will be disclosed here before billing is enabled.
5. Payment Methods
Credit Cards
- ▸ Visa
- ▸ MasterCard
- ▸ American Express
- ▸ JCB
Other Methods
- ▸ Apple Pay
- ▸ Google Pay
- ▸ Japanese Bank Transfer
All payments are processed in Japanese Yen through Stripe Japan. No paid billing applies during your 1-year premium free trial.
6. Payment Timing
▸ Personal Daily Plus: Billed monthly by the number of tracked ETC cards when paid billing is active.
▸ Organization (Business / Government): Billed monthly by active tracked ETC cards.
▸ Free plan: No payment required.
7. Service Delivery Timing
Access to account setup and report scheduling is available after account registration and email verification. Report delivery depends on MEISAI setup status, customer authorization, schedule settings, system availability, and MEISAI availability.
8. Trial Period
A 1-year Daily Plus trial may be offered. No credit card is required to begin the trial unless otherwise stated. If no paid plan is selected after the trial, the account switches to Free Weekly. If no payment method is provided, the customer will not be automatically charged after the trial.
9. Cancellation & Refunds
Personal Daily Plus (Monthly)
Cancel anytime. Cancellation stops future monthly renewals. Access may continue through the current paid billing period.
Organization (Business / Government)
Billed monthly based on active tracked ETC cards. Cancel anytime; cancelling stops future monthly billing. Unless otherwise required by law or separately approved by Japan Toll Receipts, refunds for already-completed billing months are not provided.
Refunds
Digital service fees are generally non-refundable after the service period begins, except where required by law. If duplicate payment, billing error, or system-caused issue occurs, customer may contact support for review.
10. Operating Environment
Customer needs internet access, email access, and an active browser. MEISAI-related features may require access to the ETC Usage Inquiry Service website and customer authorization.
11. Return & Refund Policy
Because this is a digital service, physical returns do not apply.
Japan Toll Receipts provides a 1-year premium free trial so customers can confirm the service meets their needs before choosing a paid plan. No credit card is required during the trial.
Daily Plus Monthly can be cancelled anytime. Cancelling stops future monthly renewals. Partial-month refunds are not normally provided unless required by law, caused by a billing error, or separately approved by Japan Toll Receipts.
Personal Daily Plus and Organization plans are billed monthly. Refunds for already-completed billing months are not normally provided simply because the customer changes their mind, leaves Japan, stops driving, no longer needs the service, or is unhappy after the trial period.
However, if Japan Toll Receipts permanently stops offering the core paid Daily Plus service and cannot provide a reasonable replacement, customers with unused paid time may be eligible for a fair pro-rated account credit or refund for unused full months remaining.
If duplicate payment, billing error, or system-caused issue occurs, please contact support for review.
Includes replacement timeline, pro-rated formula, and detailed exclusion conditions.
Important Notes
Japan Toll Receipts is not NEXCO and is not the ETC Usage Inquiry Service website.
Customer must only connect MEISAI accounts, ETC cards, and vehicle information they are authorized to use.
Live report data follows pass-through delivery handling and is not permanently stored as detailed toll history on the dashboard.
Last Updated: May 6, 2026