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Japan Toll Receipts

Phishing Awareness and Safe Use

Stay safe while using Japan Toll Receipts

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ETC Usage Inquiry Service (MEISAI Official) — Phishing Warning Page

Many of the indicators and patterns on this page are based on the official advisory published by the ETC Usage Inquiry Service (operated by East, Central, and West Nippon Expressway). We strongly recommend opening MEISAI's original page in your browser to cross-check.

www.etc-meisai.jp/caution/caution_phishing.html →

Japan Toll Receipts is an independent service that supports ETC toll usage report organization and email delivery. We never collect toll payments or unpaid toll charges. This page provides important information for using our service safely.

What We Will Never Ask For

  • Toll bill payments
  • Unpaid toll charge collection
  • Credit card numbers for toll payment
  • 3D Secure codes
  • Bank login credentials
  • My Number (individual identification)
  • Urgent payment demand messages
  • ETC toll payment confirmation links
  • Payment demands citing account suspension

What We Actually Do

  • Organize and deliver ETC toll usage reports by email
  • Daily, weekly, and monthly report automation (paid plan)
  • Report history management in your dashboard
  • Masked ETC card number display
  • Official emails sent only from @japantollreceipts.jp

How to Verify Our Official Domain

  • The official Japan Toll Receipts websites are japantollreceipts.jp and japantollreceipts.com
  • Official emails are always sent from @japantollreceipts.jp
  • Any email claiming to be from Japan Toll Receipts that asks for toll payment is not from us
  • Report suspicious emails to support@japantollreceipts.jp

How Payment Works

The Japan Toll Receipts Daily Plus (Premium Plan) (¥300/month per account (up to 10 ETC cards) is a service fee paid through Stripe only. It is not a toll payment. ETC toll charges are billed separately through your registered payment provider (credit card company, etc.).

Signs of Suspicious Emails

  • Urgent language: "Important," "Warning," "Unpaid," "Payment Failed," "Account Suspended," "Abnormal"
  • Messages about unpaid toll charges
  • Payment requests through links or QR codes
  • Emails from domains other than @japantollreceipts.jp
  • Forms asking for credit card or bank login information
  • "Your ETC service has been disabled"
  • "Abnormal usage records detected"
  • "Your account will be cancelled if you do not log in within 450 days"
  • "Annual fee payment failed" (Note: ETC usage inquiry service has no annual fee)

Real Phishing Emails Reported in Japan

According to official announcements from ETC Mileage Service and ETC Usage Inquiry Service, the following types of fraudulent emails have been widely reported. These are NOT from official services:

"Your ETC service has been disabled"
"Abnormal consumption records detected"
"Your account has been suspended"
"Please re-confirm your ETC payment method"
"Annual fee payment failed"
"Your card usage has been partially restricted"
"Your ETC was abnormally used 2 times"
"Please enter your billing address"
"Credit card payment information could not be confirmed"

Official ETC Mileage Service emails are sent from admin@ml.smile-etc.jp only. ETC Usage Inquiry Service, ETC Personal Card Web Service, and NEXCO companies never send emails requesting credit card information.

Real-World MEISAI Phishing Patterns — Learn the Tactics

Phishing scams impersonating the ETC Usage Inquiry Service (MEISAI) have been widely reported across Japan. To help keep our customers safe, Japan Toll Receipts has summarized the typical attacker tactics below.

Is this URL the real MEISAI?

This checker only verifies whether the hostname exactly matches the official MEISAI website. It does not guarantee that a message, email, attachment, or website is safe.

* The URL you paste is processed only inside your browser — never sent, stored, fetched, opened, or logged.

Enter a full URL to check.

Click an example to try it

Email body checker

Paste a suspicious email below. Analysis runs in your browser only — the text never leaves this page.

0 chars · analysed locally

Paste an email body to analyse it.

Real-world Suspicious Subject Lines (reported)

  • "[Important] Login from an unusual environment detected (ETC Usage Inquiry Service Bureau)"
  • "You need to verify the validity of your ETC Usage Inquiry Service account"
  • "ETC Usage Inquiry Service"
  • "Notice from ETC Service"
  • "ETC Service"
  • "ETC System Notification"

Typical Suspicious Email Body

"Thank you for using ETC Service. Your ETC service has been disabled. To continue using the service, please check the details at the link below" — language designed to push you toward clicking a malicious URL.

Real Phishing URLs Sighted in the Wild (partially redacted)

  • https://info.etc-jp.●●●●.fm/
  • https://service-etc-jp.●●●●/
  • https://service-etc-jp.●●●●.am/
  • https://www.etc-meisai.jp.●●●●.cn/
  • https://www.etc-meisai.jp.●●●●.shop/
  • https://etc-meisai.jp.●●●●.shop/
  • https://etc-meisai.jp.●●●●.top/

The only legitimate ETC Usage Inquiry Service URL: https://www.etc-meisai.jp/

Key point: the genuine domain ENDS with www.etc-meisai.jp. Any URL containing "etc-meisai.jp" that ends with .cn / .shop / .top / .fm / .am, or any other extension, is a phishing site.

How the Phishing Site Steals Your Data (typical 4-step flow)

  1. ① Asks for your "email address" and "password"
  2. ② Shows a fake "Your payment method is invalid and service is suspended" message
  3. ③ Collects "name," "phonetic reading," "email," "mobile phone," "date of birth," and "postal code"
  4. ④ Steals your credit card details: cardholder name, card number, expiration, and security code

What the Official Service Explicitly Does NOT Do

The genuine ETC Usage Inquiry Service NEVER collects cardholder name, card number, expiration, or security code. It also never asks for photos of your driver's license, health insurance card, or passport. Any email or website asking for these is phishing.

ETC Usage Inquiry Service Help Desk (Official, 9:00–18:00 daily)

Navi-dial: 0570-001069 / Alternative (if Navi-dial unavailable): 045-477-1262

Official Safety Resources

ETC Mileage Service Phishing Warning ETC Usage Inquiry Service Phishing Warning

Reporting Suspicious Emails

If you receive a suspicious email claiming to be from Japan Toll Receipts, do not click any links. Contact us at support@japantollreceipts.jp to report it — the mailbox handles both English and Japanese and goes directly to our support team.

Safe Login Practices

  • Type japantollreceipts.jp or japantollreceipts.com directly in your browser address bar
  • When clicking links from emails, verify the URL shows japantollreceipts.jp or japantollreceipts.com
  • Change your password regularly and do not reuse passwords from other services

Japan Toll Receipts is an independent toll receipt support and report automation service. We help customers receive organized ETC toll usage reports by email. We are not the official ETC 利用照会サービス, NEXCO, or a toll road operator. We do not collect toll payments or unpaid toll charges.

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